Chima’s Towing Frequently Asked Questions

At Chima’s Towing, we’ve proudly served Sacramento, Elk Grove, and the surrounding areas since 1987. Whether you need light-duty towing, heavy-duty recovery, or specialty transport, we’re here to help. Below, we’ve answered some of the most common questions we receive from our local customers. If you don’t see your question here, feel free to contact us directly!

1. What types of towing services do you offer?

We provide light-, medium-, and heavy-duty towing services, including flatbed towing, roadside assistance, and emergency towing. No matter the size of your vehicle, we’ve got you covered.

2. Do you offer 24/7 towing services?

Yes, we’re available 24/7 for emergency towing and roadside assistance. Whether it’s 1am or 1pm, we’re here to help when you need us most.

3. What areas do you serve?

We proudly serve Sacramento, Elk Grove, West Sacramento, and the greater Northern California region. With multiple locations, we can quickly respond to your needs.

4. Can you tow heavy-duty vehicles like trucks or buses?

Absolutely! Our fleet includes heavy wreckers and specialized equipment designed for heavy-duty towing and recovery.

5. Do you provide roadside assistance?

Yes, we offer a range of roadside assistance services, including jump-starts, tire changes, fuel delivery, and lockout services.

6. Can you transport specialty or oversized vehicles?

Yes, we specialize in transporting oversized and specialty vehicles. Our team has the expertise and equipment to handle unique transport needs safely and securely.

7. How quickly can you respond to a towing request?

Our response times vary depending on your location and the time of day, but we strive to provide prompt and efficient service. Call us, and we’ll give you an estimated arrival time.

8. Do you offer recovery services for accidents or off-road situations?

Yes, we provide professional recovery services for vehicles involved in accidents or stuck in off-road situations. Our team is trained to handle even the most challenging recoveries.

9. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards. Contact us for more details about payment options.

10. Can I schedule a towing or transport service in advance?

Yes, you can schedule towing or transport services in advance. Give us a call or use our online contact form to set up an appointment.

11. Do you work with insurance companies?

Yes, we work with many insurance companies to provide towing and recovery services. Check with your provider to see if our services are covered under your policy.

12. What makes Chima’s Towing different from other towing companies?

With over 35 years of experience, a large fleet of specialized equipment, and a commitment to customer service, we’re the trusted choice for towing and recovery in Northern California.

13. Can you tow motorcycles or small vehicles?

Yes, we can safely tow motorcycles, small cars, and other light-duty vehicles using our flatbed tow trucks.

14. Do you offer fleet towing services for businesses?

Yes, we provide fleet towing and transport services for businesses. Contact us to discuss your specific needs and get a customized solution.

15. How do I request a towing service?

You can request a towing service by calling us directly or filling out the contact form on our website. We’ll get back to you as soon as possible.

16. Are your drivers certified and experienced?

Yes, all our drivers are highly trained, certified, and experienced in towing and recovery. Your vehicle is in safe hands with us.

17. Do you offer discounts for repeat customers or large jobs?

We value our loyal customers and offer competitive pricing. Contact us to discuss discounts for repeat services or large-scale jobs.

18. Can you help with vehicle storage after towing?

Yes, we can assist with temporary vehicle storage if needed. Let us know your requirements, and we’ll work to accommodate you.

19. What should I do if my car breaks down on the highway?

If your car breaks down, move to a safe location if possible and call us immediately. We’ll dispatch a tow truck to your location as quickly as possible.

20. How do I know which towing service I need?

If you’re unsure, give us a call! Our team will assess your situation and recommend the best towing or recovery solution for your needs.

If you have any other questions, don’t hesitate to reach out. At Chima’s Towing, we’re here to provide reliable, professional service whenever you need us.